Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $61 per night with includes Laundry, Pool, Security/Safety, Bedding/Linens, Toiletries, Child Friendly, Parking, Business Services, Wellness Facilities, Guest Services, Internet, Air Conditioner, TV, Wheelchair Accessible, Accessibility, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

City Express by Marriott Chetumal | Hotel in Chetumal

| 8.2 (1003 Reviews) | 1 Bathroom

Chetumal Hotel | City Express by Marriott Chetumal

Hotel in Chetumal

Hotel connected to a shopping center in Chetumal with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
City Express by Marriott Chetumal offers 109 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Air conditioning

Bed sheets

Iron/ironing board (on request)

Energy-saving switches

Desk

Water-efficient toilets only

Desk chair

Recycling

Water-efficient showers only

Phone

Breakfast

Coffee/tea in common area(s)

Free full breakfast available 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends

Parking

Area shuttle

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Activities

Fitness center

Outdoor pool

Entertainment

Cable channels

Flat-screen TV

General

Business center

Meeting room

Elevator

Vending machine

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Humane treatment of captive wild animals

Annual offsets purchased for at least 10% of carbon footprint

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

Smoke-free property

Guest Services

Outdoor pool

Luggage storage

Dry cleaning service

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 1 pm

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses a grey water recycling system

Reviews

Holly

Nov 27, 2025 10:04:00 PM

Review Score: 10

Summary: The location is great for walking around. The 1pm check out is incredible!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Double Beds Room Size: 215 square feet m² 2 Double Beds	General Square meters - 20, Square feet - 215, Ping - 6, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 Queen Bed with Sofa bed Room Size: 215 square feet m² 2 Queen Bed and Double Sofa Bed	General Square meters - 20, Mini-fridge, Square feet - 215, Kitchenette, Ping - 6, Microwave, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Queen Bed Room Size: 226 square feet m² 1 Queen Bed	General Square meters - 21, Square feet - 226, Ping - 6, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1