Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $526 per night with includes Ocean View, Accessibility, Transportation/Shuttle, Sports/Activities, Restaurant, Bar, View, Wheelchair Accessible, Hot Tub, Entertainment, Child Friendly, Internet, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Toiletries, Laundry, Air Conditioner, Designated Smoking Area, TV, Wellness Facilities, Guest Services, Kitchen, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Residences Riviera Cancún All Inclusive | Hotel in Puerto Morelos

| 9.2 (1004 Reviews) | 1 Bathroom

Puerto Morelos Hotel | Grand Residences Riviera Cancún All Inclusive

Hotel in Puerto Morelos

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Rainfall showerhead

Toilet paper

Separate bathtub and shower

Hair dryer

Soap

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Ceiling fan

Premium bedding

Bed sheets

Turndown service

Connecting rooms available

Desk

Laptop-compatible safe

Water-efficient showers only

Iron/ironing board

Free local calls

LED light bulbs

Water-efficient toilets only

Private indoor hot tub

Slippers

Energy-saving switches

Phone

Soundproofing

Breakfast

Coffee/tea in common area(s)

3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

3 restaurants and 1 coffee shop/cafe

24-hour room service

Microwave

Minibar

Espresso maker

Champagne service

Free bottled water

Parking

Limited onsite parking

Airport shuttle on request

Wheelchair-accessible parking available

Free 24-hour roundtrip airport shuttle

Free self parking on site

Free valet parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Wheelchair-accessible parking

Elevator

Activities

Golfing

Ecotours

Children's pool

Arcade/game room

Bike parking

2 outdoor tennis courts

Bicycle tour information

Full-service spa

Hot tub

Playground

3 outdoor pools

Fitness center

Entertainment

DVD player

Cable channels

47-inch plasma TV

General

Conference center (1507 square feet of space)

Business center

Computer station

Meeting room

Gift shop/newsstand

Front-desk safe

ATM/banking services

Grocery/convenience store

Elevator

Spanish

English

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Beach towels

Designated smoking areas

At least 80% lighting from LEDs

Comprehensive food waste policy

Double-glazed windows

Humane treatment of captive wild animals

Vegetarian dining options

Local artist showcase

Local culture & ecosystem education

Couples dining

Guest Services

Children's pool

Snack bar/deli

Arcade/game room

Microwave

Free supervised childcare

DVD player

Free cribs/infant beds

Grocery/convenience store

Babysitting (surcharge)

Free children's club

In-room child care (surcharge)

Children's games

Children's toys

Playground

3 outdoor pools

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Daily housekeeping

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Beach umbrellas

Terrace

Pool sun loungers

Beach loungers

Pool umbrellas

Garden

Furnished balcony

Spa

Manicures and pedicures

2 treatment rooms

Facials

Body treatments

Massage - on the beach

Massage/treatment rooms

Massage - hot stone

Aromatherapy

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 25

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests staying through a saturday night may be required to move rooms with hotel assistance. long-term renters welcome please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 011-013-002398/2025 safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Louis S

Jan 17, 2026 02:02:54 AM

Review Score: 10

Summary: Nice room and great staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite King Bed Room Size: 517 square feet m² 2 King Bed and Twin Murphy Bed	General Private bathroom, Square feet - 517, Ping - 15, Kitchenette, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 48, Refrigerator, Resort view, Bed count minimum 2, Bed count maximum 2
Family Suite, 3 Bedrooms Room Size: 3025 square feet m² 8 King Beds, Twin Murphy Beds and Double Beds	General Dining table, Square meters - 281, Bed count minimum 8, Number of bathrooms - 3, Ping - 85, Number of living rooms 1, Separate dining area, Square feet - 3025, Washing machine, Private bathroom, Number of bedrooms - 3, Bed count maximum 8, Separate sitting area, Resort view
Master Suite Room Size: 1421 square feet m² 4 King Bed and Twin Murphy Beds	General Bed count minimum 4, Dining table, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Separate bedroom, Ping - 40, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washing machine, Private bathroom, Kitchen, Square feet - 1421, Separate sitting area, Bed count maximum 4, Resort view, Square meters - 132
Suite, 1 Bedroom, Private Pool Room Size: 3134 square feet m² 4 King Bed and Twin Murphy Beds	General Bed count minimum 4, Dining table, Fence around pool, Square meters - 291, Number of bedrooms - 1, Ping - 88, Number of living rooms 1, Private pool, Separate dining area, Number of bathrooms - 1, Washing machine, Square feet - 3134, Private bathroom, Garden view, Separate sitting area, Bed count maximum 4
One Bedroom Master Suite Beachfront Room Size: 1421 square feet m² 4 King Bed and Twin Murphy Beds	General Bed count minimum 4, Dining table, Number of bedrooms - 1, Beach view, Ping - 40, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washing machine, Private bathroom, Kitchen, Square feet - 1421, Separate sitting area, Bed count maximum 4, Square meters - 132
Family Suite, 2 Bedrooms Room Size: 2401 square feet m² 6 King Beds and Twin Murphy Beds	General Dining table, Bed count minimum 6, Number of bedrooms - 2, Ping - 67, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Washing machine, Private bathroom, Square feet - 2401, Separate sitting area, Bed count maximum 6, Square meters - 223, Resort view
Junior Suite Beachfront Room Size: 517 square feet m² 2 King Bed and Twin Murphy Bed	General Number of living rooms 0, Private bathroom, Square feet - 517, Kitchen, Number of bedrooms - 0, Ping - 15, Square meters - 48, Beach view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite with Jacuzzi Room Size: 527 square feet m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 15, Kitchenette, Square feet - 527, Room and bed type depend on availability check-in, Square meters - 49, In-room climate control (air conditioning), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Suite, 2 Bedrooms, Beach View Room Size: 2401 square feet m² 6 King Beds, Twin Murphy Beds and Double Bed	General Dining table, Bed count minimum 6, Number of bedrooms - 2, Ping - 67, Beach view, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Washing machine, Private bathroom, Square feet - 2401, Separate sitting area, Bed count maximum 6, Square meters - 223
Family Suite, 3 Bedrooms, Beach View Room Size: 3025 square feet m² 8 King Beds, Twin Murphy Beds and Double Beds	General Dining table, Square meters - 281, Bed count minimum 8, Beach view, Number of bathrooms - 3, Ping - 85, Number of living rooms 1, Separate dining area, Square feet - 3025, Washing machine, Private bathroom, Number of bedrooms - 3, Bed count maximum 8, Separate sitting area