Is this Grand Royal Lagoon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Royal Lagoon?

Check-in time for Grand Royal Lagoon starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Royal Lagoon have a swimming pool?

Yes, this Grand Royal Lagoon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Royal Lagoon?

Best-rates for the Grand Royal Lagoon starts from $59 per night with includes Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Laundry, Accessibility, Air Conditioner, Parking, Bedding/Linens, Restaurant, Toiletries, Guest Services, Pool, TV, Transportation/Shuttle, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Royal Lagoon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Royal Lagoon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Royal Lagoon has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Royal Lagoon?

Based on the information reported by the owner or manager, the Grand Royal Lagoon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Royal Lagoon?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Royal Lagoon | Hotel in Cancun

| 7.0 (886 Reviews) | 1 Bathroom

Hotel in Punta Cancun, Cancun

Lakefront hotel with a marina, 8-minute walk to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
This hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and limo/town car service are onsite.
Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Refrigerators and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Private bathroom

Free toiletries

Towels

Hair dryer (on request)

Bedroom

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Safe

Iron/ironing board

Desk

Access via exterior corridors

Turndown service

Breakfast

Room service available

1 restaurant

Refrigerator (on request)

Parking

Roundtrip airport shuttle (surcharge)

Limo/town car service

Free extended parking on site

Area shuttle (surcharge)

Accessibility

Upper floors accessible by stairs only

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Ecotours

Rafting

Surfing/body boarding

Beach access

Parasailing

Windsurfing

Hiking/biking trails

Sailing

Golf lessons

Water skiing

Golfing

Scooter/moped rentals

Motorized watercraft

Outdoor pool

Entertainment

Cable channels

Flat-screen TV

General

English

Spanish

Designated smoking areas

TV in lobby

Guest Services

Refrigerator (on request)

Babysitting (surcharge)

Outdoor pool

Free cribs/infant beds

Porter/bellhop

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Marina onsite

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 6:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available late check-out fee: mxn 450 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Late check-out fee: mxn 450 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Erik

Sep 11, 2025 09:40:15 AM

Review Score: 4

Summary: Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.

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Room Arrangement

Room Info	Facilities
Standard Room, Pool View ( subject to availability) Room Size: m² 2 Double Beds 1 King Bed	General Pool view, Room and bed type depend on availability check-in, Bed count minimum 1, City view, Bed count maximum 2