Is this Hacienda Cenote San Ignacio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda Cenote San Ignacio have a swimming pool?

Yes, this Hacienda Cenote San Ignacio has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Cenote San Ignacio?

Best-rates for the Hacienda Cenote San Ignacio starts from $210 per night with includes Balcony/Terrace, Restaurant, Guest Services, Breakfast, Kitchen, Designated Smoking Area, Accessibility, Bar, Air Conditioner, Bedding/Linens, Entertainment, Pool, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hacienda Cenote San Ignacio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Cenote San Ignacio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Cenote San Ignacio has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Cenote San Ignacio?

Based on the information reported by the owner or manager, the Hacienda Cenote San Ignacio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Cenote San Ignacio?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hacienda Cenote San Ignacio | Hotel in Chocholá

| 8.6 (33 Reviews) | 1 Bathroom

Chochola Hotel | Hacienda Cenote San Ignacio

Hotel in Chochola, Chocholá

Hotel in Chocholá with free breakfast and a coffee shop
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and tour/ticket assistance.
Hacienda Cenote San Ignacio offers 4 air-conditioned accommodations with minibars and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-cm Smart televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers with rainfall showerheads, bathrobes, hair dryers, and toothbrushes and toothpaste. This Chocholá hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Bathrobes

Toothbrush and toothpaste

Hair dryer

Towels

Outdoor shower

Toilet paper

Soap

Shower

Rainfall showerhead

Bedroom

Ceiling fan

Pillow-top mattress

Down comforter

Premium bedding

Air conditioning

Pillow menu

Individually furnished

Laptop-friendly workspace

Desk

Individually decorated

Safe

Breakfast

1 bar

Free local cuisine breakfast available daily 8:00 AM–10:00 AM

Room service available

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Dining room

Parking

Onsite parking includes off-street options

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Doorbell and phone notification

This property does not have elevators

Tile flooring in room

Smooth flooring in room

Activities

Outdoor pool access

Snorkeling

Outdoor pool

Ecotours

Playground

Access to nearby outdoor pool

Ziplining

Entertainment

55-cm Smart TV

Smart speaker

Netflix

Streaming services

Digital channels

General

Reception hall

Gift shop/newsstand

Front-desk safe

Spanish

English

Designated smoking areas

Guest Services

Separate dining area

Snack bar/deli

Outdoor pool

Playground

Access to nearby outdoor pool

Daily housekeeping

Tour/ticket assistance

Wedding services

Multilingual staff

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Yard

Furnished patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between midnight and 2:00 am late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1:00 pm late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding.

Payment Policy

Pet fee: mxn 439 per pet, per night early check-in is available for a fee (subject to availability) late check-in fee for check-in between midnight and 2:00 am late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of mxn 439 per pet, per night welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Elizabeth

Mar 12, 2025 04:43:15 PM

Review Score: 10

Summary: Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite, 3 Bedrooms, Private Pool, Garden View Room Size: 1692 square feet m² 5 King Bed and Queen Beds	General Bed count minimum 5, Pets not allowed, Number of bathrooms - 3, Wheelchair accessible, Number of living rooms 1, Private pool, Square feet - 1692, Square meters - 157.18, Private bathroom, Location - ground floor, No rollaway/extra beds, Ping - 48, No cribs (infant beds), Garden view, Number of bedrooms - 3, Bed count maximum 5
Luxury Cabin, Bathtub, Garden View Room Size: 355 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Swim-up room access (shared pool), Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Day bed, Bed count minimum 1, Resort view, Bed count maximum 1
Grand Suite, 2 Bedrooms, Private Pool, Garden View Room Size: 626 square feet m² 2 King Bed and Queen Bed	General Wheelchair-width doorways, Number of bedrooms - 2, Square feet - 626, Doorway wheelchair width (centimeters) - 100, Pets not allowed, Doorway wheelchair width (inches) - 39, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Private pool, No rollaway/extra beds, No cribs (infant beds), Ping - 18, Garden view, Square meters - 58.14, Day bed, Bed count minimum 2, Bed count maximum 2
Junior Room Room Size: 393 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 393, Square meters - 36.5, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1