Hacienda Xcanatun, Angsana Heritage Collection | Hotel in Mérida

| 9.4 (469 Reviews) |  1 Bathroom
Merida Hotel | Hacienda Xcanatun, Angsana Heritage Collection

Hotel in Merida, Mérida

Colonial hotel with 2 restaurants and 3 outdoor pools
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.


3 outdoor swimming pools are on site along with a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Private bathroom
  • Hair dryer
  • Towels
  • Toilet paper
  • Soap
  • Shower
  • Rainfall showerhead
Bedroom
  • Free cribs/infant beds
  • Ceiling fan
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Connecting rooms available
  • Local maps
  • Window screens
  • Slippers
  • Laptop-friendly workspace
  • Desk
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Access via exterior corridors
  • Safe
  • Phone
  • Guidebooks/recommendations
Breakfast
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • 2 restaurants
  • Local cuisine breakfast available for a fee daily 7:00 AM–11:30 AM: USD 27-40 for adults and USD 20-40 for children
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Electric kettle
Parking
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Airport shuttle on request
Accessibility
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • This property does not have elevators
  • Wheelchairs available on site
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Fitness center
  • Full-service spa
  • 3 outdoor pools
Entertainment
  • Satellite channels
  • 55-inch LED TV
  • Premium channels
  • First-run movies
General
  • Front-desk safe
  • Banquet hall
  • Spanish
  • English
  • Couples dining
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
Guest Services
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • 3 outdoor pools
  • Laundry facilities
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Laundry facilities
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor entertainment area
  • Picnic area
  • Outdoor furniture
  • Furnished balcony
Spa
  • Massage - deep-tissue
  • Massage - Thai
  • Body treatments
  • Aromatherapy
  • Couples treatment room(s)
  • 5 treatment rooms
  • Massage/treatment rooms
  • Body wraps
  • Spa open daily
  • Body scrubs
  • Steam room
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for local cuisine breakfast: approximately usd 27 to 40 for adults, and usd 20 to 40 for children airport shuttle fee: usd 48 per vehicle (one-way, maximum occupancy 2) pet fee: usd 30 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Amir
Nov 7, 2025 02:07:50 AM
Review Score:   10
Summary: Loved it!
See All Reviews

Room Arrangement

Room Info Facilities
Xcanatun Pool Suite
Room Size: 2034 square feet m2
1 King Bed
Xcanatun Pool Suite

General

Number of living rooms 0, Square feet - 2034, Number of bedrooms - 1, Ping - 57, Courtyard view, Square meters - 189, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Private pool
Naj Junior Suite - King
Room Size: 635 square feet m2
1 King Bed
Naj Junior Suite - King

General

Square feet - 635, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Garden view, Square meters - 59, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Yaab Ambassador Suite - King
Room Size: 1130 square feet m2
1 King Bed
Yaab Ambassador Suite - King

General

Square feet - 1130, Number of living rooms 0, Number of bedrooms - 1, Garden view, Square meters - 105, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 32
Kij Master Suite - King
Room Size: 947 square feet m2
1 King Bed
Kij Master Suite - King

General

Number of living rooms 0, Square feet - 947, Ping - 27, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 88
Sayab Governor Suite - King
Room Size: 1389 square feet m2
1 King Bed
Sayab Governor Suite - King

General

Number of living rooms 0, Square feet - 1389, Ping - 39, Square meters - 129, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Naj Junior Suite - Double
Room Size: 635 square feet m2
2 Double Beds
Naj Junior Suite - Double

General

Square feet - 635, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Garden view, Square meters - 59, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Itza Plunge Pool Suite - King
Room Size: 958 square feet m2
1 King Bed
Itza Plunge Pool Suite - King

General

Number of living rooms 0, Square feet - 958, Ping - 27, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Extra bed count 1, Square meters - 89, Bed count maximum 1
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