Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $442 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Ocean View, Accessibility, Business Services, Wellness Facilities, Restaurant, Entertainment, Balcony/Terrace, Sports/Activities, Kitchen, Laundry, Spa, Bar, Toiletries, Internet, Pool, View, Wheelchair Accessible, Bedding/Linens, Guest Services, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Zilara Cancun - Adults Only - All Inclusive | Resort in Cancun

| 9.4 (1667 Reviews) | 1 Bathroom

Punta Cancun Resort | Hyatt Zilara Cancun - Adults Only - All Inclusive

Resort in Punta Cancun, Cancun

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Towels

Jetted bathtub

Rainfall showerhead

Private bathroom

Separate bathtub and shower

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Ceiling fan

Pillow menu

Premium bedding

Blackout drapes/curtains

Hypo-allergenic bedding

Pillow-top mattress

Iron/ironing board

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Phone

Water-efficient toilets only

Laptop-compatible safe

Turndown service

Desk

Water-efficient showers only

Breakfast

6 restaurants and 1 coffee shop/cafe

5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Coffee/tea in common area(s)

24-hour room service

Coffee/tea maker

Free minibar

Free bottled water

Parking

Free self parking on site

Free valet parking on site

Accessibility

Elevator

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Golfing

Billiards/pool table

Foosball table

Evening entertainment

Hot tub

Full-service spa

Sauna

Racquetball/squash

Yoga classes

Beach yoga

Karaoke

Outdoor pool

Shopping

Steam room

Concerts/live shows

Fitness center

Pilates classes

Entertainment

Cable channels

LED TV

General

Meeting rooms - 7

24-hour business center

Conference center (6781 square feet of space)

Gift shop/newsstand

Banquet hall

Elevator

ATM/banking services

Front-desk safe

Korean

Spanish

Japanese

English

Beach towels

TV in lobby

Locally-owned & organized tours & activities

Comprehensive recycling policy

Comprehensive food waste policy

Vegan dining options

At least 80% lighting from LEDs

Designated smoking areas

Local culture & ecosystem education

At least 80% organic food

At least 80% of food locally-sourced

Vegetarian dining options

Guest Services

Snack bar/deli

Outdoor pool

Laundry facilities

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Turndown service

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in some public areas: Free WiFi

Outdoors

Beach umbrellas

Picnic area

Garden

Pool sun loungers

Beach cabanas (surcharge)

Pool umbrellas

Beachfront location

Terrace

Beach loungers

Furnished balcony or patio

Spa

Hydrotherapy

Massage/treatment rooms

Massage - sports

Ayurvedic treatments

Body scrubs

Couples treatment room(s)

Body treatments

Reflexology

Facials

Detox wraps

11 treatment rooms

Hot tub

Massage - hot stone

Massage - prenatal

Spa open daily

Steam room

Massage - on the beach

Aromatherapy

Outdoor treatment areas

Manicures and pedicures

Massage - Swedish

Body wraps

Sauna

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Krystal Amanda Morales

Jul 9, 2025 03:18:37 AM

Review Score: 10

Summary: Amazing as always ! This is our second time here.

See All Reviews

Room Arrangement

Room Info	Facilities
Ocean View Swim Up Suite King Room Size: 850 square feet m²	General Number of living rooms 0, Number of bedrooms - 0, Ping - 23.89, Square feet - 850, Square meters - 79, Ocean view
Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Balcony
Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0
Ocean View Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean View Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Luxury Suite King Room Size: 764 square feet m²	General Number of living rooms 0, Square feet - 764, Number of bedrooms - 0, Square meters - 71, Ping - 21.47, Ocean view
Presidential Suite Room Size: 1334 square feet m²	General Square feet - 1334, Ping - 37.49, Microwave, Separate sitting area, Sofa bed, Square meters - 124, Refrigerator, Number of living rooms 1, Ocean view, Separate dining area