Is this South Shore Hotel Area resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the South Shore Hotel Area resort have a swimming pool?

Yes, this South Shore Hotel Area resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Shore Hotel Area resort?

Best-rates for the South Shore Hotel Area resort starts from $480 per night with includes Sports/Activities, Laundry, Kitchen, Pool, Accessibility, Business Services, Wellness Facilities, Bar, Restaurant, Guest Services, Child Friendly, Air Conditioner, Parking, TV, Bedding/Linens, Spa, Internet, Hot Tub, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is South Shore Hotel Area resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Shore Hotel Area resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Shore Hotel Area resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Shore Hotel Area resort?

Based on the information reported by the owner or manager, the South Shore Hotel Area resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Shore Hotel Area resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Puerto Vallarta - All-inclusive | Resort in Puerto Vallarta

| 9.0 (1322 Reviews) | 1 Bathroom

South Shore Hotel Area Resort | Hyatt Ziva Puerto Vallarta - All-inclusive

Resort in South Shore Hotel Area, Puerto Vallarta

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathtub or shower

Towels

Eco-friendly toiletries

Bathrobes

Rainfall showerhead

Private bathroom

Bedroom

Bed sheets

Air conditioning

Iron/ironing board

LED light bulbs

Eco-friendly cleaning products provided

Recycling

Phone

Water-efficient toilets only

Slippers

Laptop-compatible safe

Turndown service

Desk

Water-efficient showers only

Breakfast

5 restaurants and 1 coffee shop/cafe

6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

24-hour room service

Coffee/tea maker

Free minibar

Free bottled water

Parking

Wheelchair-accessible van parking available

Free self parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible business center

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Visual alarms in hallways

Wheelchair-accessible fitness center

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Activities

Scuba diving

Skydiving

Water skiing

Motor boating

Sailing

Snorkeling

Windsurfing

Golfing

Ecotours

Jet skiing

Marina

Ziplining

Hiking/biking trails

Segway rentals/tours

Horse riding

Billiards/pool table

Kayaking

4 outdoor pools

Children's pool

Hot tub

Arcade/game room

Lifeguards on site

Full-service spa

Yoga classes

Beach yoga

Fitness classes

Fitness center

Beach volleyball

Entertainment

Satellite channels

LED TV

Premium channels

General

Conference space (12296 square feet)

Business center

Meeting rooms - 8

Coworking space

Gift shop/newsstand

Banquet hall

Elevator

ATM/banking services

Front-desk safe

Water dispenser

Spanish

English

Beach towels

Living plant wall

Humane treatment of captive wild animals

Locally-owned & organized tours & activities

Romance packages available

Comprehensive recycling policy

Comprehensive food waste policy

Local artist showcase

Smoke-free property

Vegan dining options

At least 80% lighting from LEDs

Annual offsets purchased for at least 10% of carbon footprint

Vegetarian dining options

Local culture & ecosystem education

At least 80% of food locally-sourced

Guest Services

Snack bar/deli

4 outdoor pools

Children's pool

Children's games

Arcade/game room

Laundry facilities

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Turndown service

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Garden

Lifeguards on site

Pool sun loungers

Beach cabanas (surcharge)

Pool umbrellas

Beachfront location

Terrace

Beach loungers

Spa

Hydrotherapy

Massage/treatment rooms

Massage - sports

10 treatment rooms

Body scrubs

Couples treatment room(s)

Body treatments

Reflexology

Facials

Detox wraps

Hot tub

Massage - hot stone

Spa open daily

Steam room

Aromatherapy

Manicures and pedicures

Massage - Swedish

Body wraps

Sauna

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

ERNESTO

Jan 9, 2026 12:37:24 PM

Review Score: 10

Summary: Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Ocean Front King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Ocean View Balcony Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 473, Ping - 13, Balcony, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Ocean Front Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Club Ocean View Suite King Room Size: 699 square feet m²	General Square meters - 65, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Club Ocean View Suite Double Room Size: 699 square feet m²	General Square meters - 65, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Ocean View Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Ocean View King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Club Ocean Front Hot Tub King Room Size: 699 square feet m²	General Square meters - 65, Private hot tub, Number of living rooms 0, Square feet - 699, Number of bedrooms - 0, Club level room, Ping - 20
Club Ocean Front Hot Tub Double Room Size: 699 square feet m²	General Square meters - 65, Private hot tub, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Swim Up King (18+only) Room Size: 473 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 1, Bed count maximum 1, Square meters - 44
Swim Up Double (18+only) Room Size: 473 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 1, Bed count maximum 1, Square meters - 44
Double Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Ocean View Balcony King Room Size: 473 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Balcony, Bed count minimum 1, Bed count maximum 1, Square meters - 44
One Bedroom Plunge Pool Suite King Room Size: 1249 square feet m²	General Number of living rooms 0, Number of bedrooms - 1, Square meters - 116, Square feet - 1249, Club level room, Ping - 35.10
Club Ocean View Swim up Suite Double (13+ only) Room Size: m² 3 Double Beds and Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Club level room, Bed count maximum 3, Bed count minimum 3
King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Club Ocean View Swim Up Suite King (13+ only) Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Club level room, Bed count minimum 2, Bed count maximum 2