Is this My Story Hotel Ouro pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the My Story Hotel Ouro have a swimming pool?

No, this My Story Hotel Ouro does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in My Story Hotel Ouro?

Best-rates for the My Story Hotel Ouro starts from $113 per night with includes Bedding/Linens, Wheelchair Accessible, Breakfast, Child Friendly, Accessibility, TV, Security/Safety, Wellness Facilities, Bar, Toiletries, Air Conditioner, Guest Services, Internet, Laundry, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is My Story Hotel Ouro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the My Story Hotel Ouro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the My Story Hotel Ouro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the My Story Hotel Ouro?

Based on the information reported by the owner or manager, the My Story Hotel Ouro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for My Story Hotel Ouro?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

My Story Hotel Ouro | Hotel in Lisbon

| 8.8 (749 Reviews) | 1 Bathroom

Hotel in Chiado, Lisbon

Hotel with a restaurant, 5-minute walk to Rossio Square
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
My Story Hotel Ouro offers 51 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Air conditioning

Bed sheets

Soundproofing

Safe

Phone

Desk

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 for adults and EUR 15 for children

1 bar

1 restaurant

Minibar

Parking

No onsite parking available

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Accessibility

Hardwood flooring in room

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Accessible airport shuttle

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Bicycle rentals

Shopping mall

Designer stores

Entertainment

Cable channels

Flat-screen TV

General

Elevator

Gift shop/newsstand

Front-desk safe

Spanish

English

Portuguese

French

Smoke-free property

TV in lobby

Guest Services

Snack bar/deli

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 15 for adults and eur 15 for children airport shuttle fee: eur 25 per room (one-way) airport shuttle fee per child: eur 25 (one-way), (up to 12 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 7845 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Kim

Sep 28, 2025 03:56:07 PM

Review Score: 10

Summary: Great location and friendly staff. The area near the hotel is very busy but the room was quiet. Great location to walk to the major attractions.

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Size: 129 square feet m² 2 Twin Beds	General Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square meters - 12, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Double Room Room Size: 129 square feet m² 1 Double Bed	General Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 4, Wheelchair accessible, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Free cribs/infant beds
Family Room Room Size: 258 square feet m² 3 Double Bed and Twin Beds 2 Double Beds	General Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Bed count maximum 3, Square meters - 24, Bed count minimum 2, Free cribs/infant beds