Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $492 per night with includes Child Friendly, Guest Services, TV, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Spa, Restaurant, Bar, Laundry, Air Conditioner, Accessibility, Wellness Facilities, Toiletries, Hot Tub, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ventus Ha at Marina El Cid Spa & Beach Resort | Hotel in Puerto Morelos

| 9.0 (1180 Reviews) | 1 Bathroom

Puerto Morelos Hotel | Ventus Ha at Marina El Cid Spa & Beach Resort

Hotel in Puerto Morelos

All-inclusive hotel with 2 restaurants, near Puerto Morelos Town Square
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Free toiletries

Bedroom

Air conditioning

Premium bedding

Ceiling fan

Bed sheets

Phone

Safe

Iron/ironing board

Breakfast

Coffee/tea in common area(s)

2 restaurants

3 bars/lounges and 1 poolside bar

Room service available

Free minibar

Free bottled water

Parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Activities

Yoga classes

Full-service spa

2 hot tubs

2 outdoor pools

Fitness center

Pilates classes

Children's pool

Entertainment

32-inch flat-screen TV

Satellite channels

Premium channels

General

Front-desk safe

Elevator

English

Spanish

TV in lobby

Designated smoking areas

Guest Services

2 outdoor pools

Children's pool

Snack bar/deli

Laundry facilities

Porter/bellhop

Daily housekeeping

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Free grocery shopping service

Hair salon

Laundry facilities

Dry cleaning service

Luggage storage

Spa

Massages

Sauna

Hot tub

Turkish bath/hammam

Body scrubs

Spa open daily

Aromatherapy

Facials

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 25 years old property registration number 0123011f5cb35 safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mkiva

Oct 16, 2025 10:04:38 PM

Review Score: 8

Summary: The property is nice and well-maintained. The buffet restaurants offer good variety and quality. However, the à la carte restaurants for dinner were disappointing. Staff can be a bit pushy when it comes to tips, but overall, it was a good experience.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Platinum Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count minimum 2, Bed count maximum 2
Junior Suite Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 1, Square feet - 575, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room Platinum Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count maximum 3, Bed count minimum 3
Family Room Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16, Square feet - 575, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3