Waldorf Astoria Riviera Maya | Resort in Cancun

| 9.4 (179 Reviews) |  1 Bathroom
Puerto Morelos Resort | Waldorf Astoria Riviera Maya

Resort in Puerto Morelos, Cancun

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Waldorf Astoria Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Waldorf Astoria Riviera Maya offers 173 accommodations with private plunge pools and espresso makers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Shower
Bedroom
  • Heating (climate-controlled)
  • Free cribs/infant beds
  • Bed sheets
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Safe
  • Private plunge pool
  • Phone
  • Connecting rooms available
  • Iron/ironing board
  • Free local calls
Breakfast
  • 24-hour room service
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 700-1400 for adults and MXN 350-1400 for children
  • 1 poolside bar and 1 bar
  • 3 restaurants
  • Electric kettle
  • Espresso maker
  • Coffee/tea maker
Parking
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Hand-held showerhead
  • Stairway handrail height (inches): 36
  • Well-lit path to entrance
  • Height-adjustable showerhead
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk height (inches): 32
  • Elevator door width (inches): 47
Activities
  • Swimming
  • Snorkeling
  • 2 outdoor pools
  • Steam room
  • 24-hour fitness center
  • Full-service spa
  • Private picnics
  • Yoga classes
  • Kayaking
  • Fitness classes
  • Paddleboards on site
Entertainment
  • Satellite channels
  • 55-inch flat-screen TV
General
  • Meeting rooms - 5
  • Business center
  • Conference center
  • Banquet hall
  • ATM/banking services
  • Elevator
  • English
  • Spanish
  • Smoke-free property
  • Couples dining
Guest Services
  • 2 outdoor pools
  • Free cribs/infant beds
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Picnic area
  • Firepit
  • Terrace
  • Outdoor furniture
  • Garden
  • Beachfront location
Spa
  • Facials
  • Manicures and pedicures
  • Body scrubs
  • Body wraps
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 700 to 1400 for adults, and mxn 350 to 1400 for children pet fee: mxn 1500 per accommodation, per day plus mxn 1000 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 51 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1500 per accommodation, per day, plus a one-time cleaning fee of mxn 1000 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Virginia
Jan 1, 2026 09:59:34 AM
Review Score:   10
Summary: Next level. Best service from entry to exit.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Queen Beds, Oceanfront
Room Size: 675 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Oceanfront

General

Ping - 19, Bathrobes, Square meters - 63, Partial ocean view, Pets not allowed, Square feet - 675, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 Bedroom
Room Size: 1680 square feet m2
1 King Bed
Presidential Suite, 1 Bedroom

General

Square feet - 1680, Pet-friendly room, Number of bedrooms - 1, Sea view, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Ocean View, Corner
Room Size: 1680 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View, Corner

General

Square feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Suite, 1 King Bed, Ocean View
Room Size: 1680 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Ocean View

General

Square feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 1 King Bed, Ocean View
Room Size: 675 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Ocean View

General

Ping - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Bed count minimum 1, Ocean view, Bed count maximum 1
2 Bedroom Ocean Front (Connecting Room)
Room Size: m2
3 King Bed and Queen Beds
2 Bedroom Ocean Front (Connecting Room)

General

Number of bedrooms - 2, Sea view, Pets not allowed, Bed count maximum 3, Bed count minimum 3
Suite, 1 King Bed (Riviera)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Riviera)

General

Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, (Swim up)
Room Size: 675 square feet m2
2 Queen Beds
Room, 2 Queen Beds, (Swim up)

General

Ping - 19, Bathrobes, Square meters - 63, Partial ocean view, Pets not allowed, Square feet - 675, Bed count minimum 2, Private pool, Bed count maximum 2
Room, 1 King Bed, Accessible (Roll In Shower)
Room Size: 678 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Roll In Shower)

General

Wheelchair-width doorways, Number of bedrooms - 1, Grab bar - near toilet, Bathrobes, Low counters/sink height (centimeters) - 64, Bed count minimum 1, Square feet - 678, Pet-friendly room, Grab bar - in shower, Roll-in shower width (inches) - 60, Low-height counters/sink, Sea view, Bathtub or shower, Toilet grab bar height (centimeters) - 64, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count maximum 1
Suite, 1 King Bed, Oceanfront
Room Size: 1035 square feet m2
1 King Bed
Suite, 1 King Bed, Oceanfront

General

Pet-friendly room, Bathrobes, Square meters - 96, Square feet - 1035, Ping - 29, Sea view, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, Oceanfront (Connecting Room)
Room Size: m2
1 King Bed
Suite, 2 Bedrooms, Oceanfront (Connecting Room)

General

Number of bedrooms - 2, Sea view, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Ocean View
Room Size: 675 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Ocean View

General

Ping - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Ocean view, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Roll In Shower)
Room Size: 678 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Accessible (Roll In Shower)

General

Square feet - 678, Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Roll-in shower width (inches) - 60, Low-height counters/sink, Number of bedrooms - 1, Sea view, Toilet grab bar height (centimeters) - 64, Grab bar - near toilet, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Low counters/sink height (centimeters) - 64, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count minimum 2, Bed count maximum 2
Suite, (Master Suite, Swim up)
Room Size: 1680 square feet m2
1 King Bed
Suite, (Master Suite, Swim up)

General

Square feet - 1680, Number of living rooms 0, Cookware, dishware, and utensils, Kitchen, Number of bedrooms - 1, Partial ocean view, Pets not allowed, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1, Private pool
Room, 1 King Bed, (Swim up)
Room Size: 675 square feet m2
1 King Bed
Room, 1 King Bed,  (Swim up)

General

Ping - 19, Bathrobes, Square meters - 63, Partial ocean view, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Private pool
Room, 1 King Bed, Oceanfront
Room Size: 675 square feet m2
1 King Bed
Room, 1 King Bed, Oceanfront

General

Ping - 19, Pet-friendly room, Bathrobes, Square meters - 63, Partial ocean view, Extra bed count 0, Square feet - 675, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Amai)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Amai)

General

Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Waldorf Astoria Riviera Maya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Waldorf Astoria Riviera Maya have a swimming pool?

Yes, this Waldorf Astoria Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Waldorf Astoria Riviera Maya?

Best-rates for the Waldorf Astoria Riviera Maya starts from $1,220 per night with includes Business Services, Spa, Restaurant, Entertainment, Child Friendly, Laundry, Parking, Pool, Wheelchair Accessible, Wellness Facilities, Air Conditioner, Security/Safety, Bar, Kitchen, Balcony/Terrace, Accessibility, Sports/Activities, Bedding/Linens, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Internet, Private Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Waldorf Astoria Riviera Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Waldorf Astoria Riviera Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Waldorf Astoria Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Waldorf Astoria Riviera Maya?

Based on the information reported by the owner or manager, the Waldorf Astoria Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Waldorf Astoria Riviera Maya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD1,220
You will be redirected to  
Hot Deal - It has been viewed 216 times today
Not the right fit? Check out our other properties in Puerto Morelos
Casa Calaveritas From US $97
         

New
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Casa Agua Azul From US $394
         

|
10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pool
Views, Views, Views! From US $450
         

10.0 (34 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pool
ROOM WITH TERRACE From US $24
         

8.6 (65 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Relax by the sparkling pool and enjoy the ocean breeze. From US $394
         

Casa Sapellán From US $36
         

8.9 (7 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Apartamentos Taninos From US $76
         

9.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
AQUA GUESTHOUSE 4 ~ STEPS FROM THE BEACH ~ A+ INTERNET From US $215
         

Brand new, cozy & equipped Puerto Morelos condos. From US $138
         

6.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool